Refund & Return Policy
All merchandise sold on this site is custom printed to order. Because of this, we are unable to offer refunds or returns for reasons such as incorrect size selection, buyer’s remorse, or preference changes.
No Returns or Refunds Except for Defects
We only accept returns or issue refunds in the event of:
A manufacturing defect in the garment
A major misprint (e.g., incorrect design, severe alignment issues)
Damaged or faulty stitching that affects wearability
Minor variations in color, placement, or print texture are normal in custom-printed apparel and do not qualify as defects.
Reporting an Issue
If your item arrives with a qualifying defect, you must contact us within 7 days of delivery. Please include:
Your order number
A clear photo of the issue
Once reviewed and approved, we will offer a replacement or refund at our discretion.
Non-Refundable Situations
We do not offer refunds or returns for:
Incorrect size ordered
Normal wear and tear
Minor print variations
Orders damaged due to improper washing or care
Lost or stolen packages marked as delivered
Final Sale
All custom merchandise sales are considered final sale unless a qualifying defect is confirmed.
Why This Policy Exists
Each item we sell is custom printed specifically for you at the time your order is placed. Unlike mass-produced retail apparel, custom merchandise cannot be restocked or resold.
This policy allows us to:
Keep pricing fair
Avoid unnecessary waste
Continue producing high-quality, made-to-order items
